Blog

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Latest Service Update - July 2020: Hide message

We continue to experience a large volume of customer contact however we have made good progress with many workstreams over the last few weeks. For the coming few weeks ahead, here are some service and furlough related updates to be aware of:

1. Our phones will be open everyday from 9am to 1pm. We anticipate our phone lines to be extra busy over the coming weeks, if you cannot get through, you can email covid19queries@nannytax.co.uk or email mailbox@nannytax.co.uk for non Furlough/Covid19 queries.

2. If you have yet to make your first furlough claim we encourage you to do this as there is now a deadline of the 31st July. The Furlough Portal has a detailed step by step guide on how to claim, alternatively email covid19queries@nannytax.co.uk.

3. If your employee has returned to work after a period of being on furlough, you can let us know by simply visiting the Furlough Portal and go to Step 7 'End Furlough'.

4. We will continue to furlough your employee until you either inform us to:

a) End Furlough, which can be done via the Furlough Portal.
b) Apply part time/ flexible furlough, which can be done via the Furlough Portal.
c) Make your employee redundant. To find out more about this, visit our contact us page
d) Tell us your nanny has left, which you can do via the Members Area.

To read all our latest Covid-19/Furlough FAQs click here. To access our Furlough Portal click here.

News and advice for the Nanny Industry

: Written by Georgia Barnes; Published: 06 May 2020; Last Updated: 06 July 2020

covid 19 customer faqs

We are monitoring Government announcements daily and will update the information below as and when changes happen. Please read our customer FAQs for the latest coronavirus (COVID-19) news and advice related to nanny employers.

: Written by Georgia Barnes; Published: 27 April 2020; Last Updated: 30 April 2020

best online yoga classes to do at home

Online yoga classes are a great way to introduce some calming exercise and ‘me time’ into your quarantine lifestyle.

: Written by Georgia Barnes; Published: 03 March 2020; Last Updated: 10 March 2020

contract of employment

As we approach the end of the Tax Year, we want to make sure you're aware of any employment law changes that may be on the horizon.

: Written by Georgia Barnes; Published: 17 February 2020; Last Updated: 25 March 2020

nanny training courses

Nanny training courses are great for your professional development, building up your CV and even demanding a higher salary.

: Written by Georgia Barnes; Published: 20 March 2020; Last Updated: 21 April 2020

podcasts for mums

Podcasts are a wonderful form of escapism. Listen along to other Mums who are navigating the daily challenges of raising children whilst managing a full time career.

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