© Nannytax 2018

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Access our online Members Area for quick and easy access to:

  • Tell us your new nanny details by heading to 'employee details' and completing our 'additional/replacement employee' form
  • Tell us an employee is leaving by heading to 'employee details' and completing the 'employee leaving' form
  • Tell us about a change of salary by heading to 'employee details' and completing the 'change employee salary' form
  • Tell us that you or your nanny's contact details have changed by heading to 'my details' and completing the 'view/change my contact details' or for your nanny head to 'employee details' and complete the 'view/change employee contact details' form

Top 8 FAQs

  • How do I set up a new employee? Login to the members area and add your new employee's details via 'payroll information form'
  • How do I get a contract drawn up? Login to the mobile version of the members area and complete the contract request questionnaire within the HR Portal > Employment Contracts tab. Once this form is submitted our HR team will return a bespoke employment contract within 3 working days
  • Does it cost extra to get a contract drawn up? No, it is included within your Nannytax subscription
  • Why have my nanny's pension contributions not been deducted? Pension contributions start from the fourth month of employment
  • Im looking to change my employee's salary. How do I do this? Login to the desktop members area and choose 'change employee salary' under the 'employee details' tab 
  • My employee is sick. What do I have to do? Unless specified otherwise in your contract, the first 3 consecutive days of sickness can go unpaid. From the fourth day of sickness onwards, statutory sick pay applies at the rate of £94.25 gross per week, fo up to 28 weeks. 
  • What is my monthly/quarterly HMRC liability bill made up of? Employee's tax, Employee's National Insurance, Employer's National insurance and student loans (if applicable)
  • My employee is leaving, how do I register this? Login to the desktop version of the members area and complete the 'employee leaving' form under the 'employee details' tab. You can expect to see the P45 and final HMRC liability bill emailed to you 10-15 working days after the nanny's last day

For account queries, subscriptions and renewals:

Telephone - 020 3137 4401

PO Box 988, Brighton BN1 3NT  

Office Hours

Monday 8.30am - 5.30pm

Tuesday 8.30am - 5.30pm

Wednesday 8.30am - 5.30pm

Thursday 8.30am - 5.30pm

Friday 8.30am - 5.30pm

We strive to provide the best possible customer service, however there may be occasions during busy periods where there may not be an advisor immediately available to take your call. In these instances This email address is being protected from spambots. You need JavaScript enabled to view it.and an advisor will make every effort to respond to your query as quickly as possible.