1. Refunds are only applicable on 12-month payroll subscriptions.
2. Our short subscriptions (i.e. 3-month and 6-month subscriptions) are non-refundable.
3. Where a 12-month annual subscription has been purchased, your refund amount will be calculated by a member of our team, and your refund will be based on how many months have already been used.
5. No refund is applicable for any subscription where 6-months or more of our service has been used.
6. Our Auto Enrolment Pension service is non-refundable.
Please refer to the relevant insurance documentation for the refund policy on our Nannyinsure and Employers Liability Insurance products.