Laura is the Head of Customer & Operations at Nannytax. Laura is passionate about championing the customer, inspiring and leading a high-performing team, turning strategy into results, exceeding targets, and continually improving the way we work to deliver our very best.

With expertise in processes, performance, team leadership, and driving efficiency, Laura supports and empowers teams to create exceptional customer experiences, build confidence, and bring ideas to life – always with the customer at the heart of everything.

Outside of work, Laura enjoys spending with family, often cheering from the sidelines of a football pitch! Laura also likes to stay active and catch up with friends whenever she can.

What is a Rota Nanny?

When a nanny takes time off, parents can be left feeling anxious about who will care for their children, this is why some families employ Rota Nannies to work within a rota system…

What’s the difference between a Part-time Nanny and a Nanny Share?

There are many types of nannies out there, and the two which are often considered a more affordable option for families are Part-time nannies and Nanny Shares – but what makes the two different from one another? Let’s find out…

5 Ways Nannytax Payroll Plus can save you time and hassle

Are you employing a nanny? Many busy working parents choose to benefit from flexible and professional home-based childcare. However, becoming an employer means you have some legal obligations to fulfil as your nanny is your employee…

Top 6 Nanny Training Courses

Looking for nanny training courses to take your career to the next level? In any childcare profession, training is essential for carrying out your duties safely, confidently and to a high standard…