We use cookies to ensure that you have the best experience. For more information, please read our cookie policy. By clicking on accept, you are agreeing to our cookie policy.

Latest Service Update - July 2020: Hide message

We continue to experience a large volume of customer contact however we have made good progress with many workstreams over the last few weeks. For the coming few weeks ahead, here are some service and furlough related updates to be aware of:

1. Our phones will be open everyday from 9am to 1pm. We anticipate our phone lines to be extra busy over the coming weeks, if you cannot get through, you can email covid19queries@nannytax.co.uk or email mailbox@nannytax.co.uk for non Furlough/Covid19 queries.

2. If you have yet to make your first furlough claim we encourage you to do this as there is now a deadline of the 31st July. The Furlough Portal has a detailed step by step guide on how to claim, alternatively email covid19queries@nannytax.co.uk.

3. If your employee has returned to work after a period of being on furlough, you can let us know by simply visiting the Furlough Portal and go to Step 7 'End Furlough'.

4. We will continue to furlough your employee until you either inform us to:

a) End Furlough, which can be done via the Furlough Portal.
b) Apply part time/ flexible furlough, which can be done via the Furlough Portal.
c) Make your employee redundant. To find out more about this, visit our contact us page
d) Tell us your nanny has left, which you can do via the Members Area.

To read all our latest Covid-19/Furlough FAQs click here. To access our Furlough Portal click here.

: Written by Luke Harman; Published: 01 August 2017; Last Updated: 23 April 2019

Gold members of childcare.co.uk receive 20% off Nannytax's payroll subscription fee

Enter your unique discount code when subscribing to automatically receive this exclusive offer on our 12-month payroll service

Terms and conditions apply

Key payroll features:

HMRC responsibilities taken care of
Online Members Area for easy access to your account
Payslips and all other documentes included
Bespoke contract of employment
Nanny payslip access
Unlimited HR service
Unlimited payroll support

Why choose Nannytax:

Experts: Supporting families for 25 years
Experienced: Largest PAYE and Pension service provider in the UK
Unique: Dedicated pension team to support you through the inital set-up and beyond. Unique to Nannytax
Easy to use: Online members area for you and your nanny to access payslips
Excellent Customer Service: 96% of our clients would recommend Nannytax

What can I add to my Nannytax Payroll Service?

Add Enable Autoenrol*, the Nannytax pension service from £69 per annum

Add Insurance, Employers Liability Insurance from £99 per annum

Add our premium service, Nannytax Payroll Plus where we both pay HMRC and your nanny from £12 per month

*From 1^st October 2017 all employers are legally required to provide a workplace pension for their qualifying employees.

jQuery(function(){ jQuery.urlParam = function (name) { var results = new RegExp('[\?&]' + name + '=([^&#]*)') .exec(window.location.href); if (results == null) { return 0; } return results[1] || 0; } var voucher = jQuery.urlParam('voucherno'); if (voucher) { var href = jQuery('.services-button.static').attr('href'); jQuery('.services-button.static').attr('href', href + "&voucherno=" + voucher); jQuery('.services-button.static').text('Subscribe [V]'); } });