Frequently Asked Questions
If you're having trouble using the Nanny Members Area, have a look through the questions below.
- Click the button ‘I’ve forgotten my log in details’ and enter either your username or email address and your details will be sent to you via email.
- Ask your employer for your log in details.
- Contact us if you are experiencing difficulties logging in.
- Log into the Nanny Members Area.
- Select the option ‘view my most recent payslips’ – your latest payslip will appear in a new window. You can download the payslips by clicking the button ‘download payslips’.
- Select the option ‘view all available payslips’ – all previous payslips will appear in a drop down menu. Select the week or month you want and click ‘view’ payslip’. You can download the payslips by click the button ‘download payslips’.