How to use the Members Area
Accessing the Members Area
Once you have subscribed to Nannytax a Members Area account will automatically be created for you. Access to the Members Area is available along main navigation menu or on the right hand button on the Nannytax homepage.
You will receive via email log in details in the form of a unique payroll number and a password. You will be able to change the password if you wish. Use these to gain access to your personal client account.
Ensure pop-ups are enabled – IMPORTANT!
The Members Area employs the use of ‘pop-ups’ to convey instruction and information. To get the best out of the Members Area and to make full use of all its features, ensure pop-ups are enabled whilst you are logged in. Without pop-ups enabled there are many important features that will not work, such as accessing the Legal Helpline and viewing/downloading payslips.
If you are using Internet Explorer on a PC, the 'Pop-up blocker' can be found in 'Tools' in the top navigation of the browser windows. If you are using Safari on a Apple Mac 'Unblock pop-up windows' can be found in 'Safari' next to the little apple at the top left of your desktop screen. If you are using any other browser check your browser settings or the ‘Tools’ section of your navigation menu.
Navigating the Members Area
Once you are logged in to the Members Area ensure you navigate by using the ‘Back’ button provided on each screen. Avoid using the back arrow of your browser as this is unlikely to take you back to your client home page and may even cause you to inadvertently log out.
Guidance is also available whilst you are using the Members Area - information panels with instruction and advice form the lower part of each area you visit, should you become unsure of what to do next.
Timing out/logging out
After 10 minutes of inactivity the Members Area will time out for security purposes and you will have to log in again. When you have finished using the Members Area please click ‘log out’ from the navigation menu to end your session.
Log in to the Members Area . . .